01 · Customers & Growth
“Help me bring in business and keep customers.”
Real work, not reports: a website, social media posts, listings and reviews, easier booking, follow-up messages and promotions, measured by calls, bookings, repeat customers and profit. Projects start from $350, and we confirm the work and the price before we begin.
Illustrative scenarios, not client results.
Start hereBusiness Scan/AuditOne conversation with the owner, a look at how customers find you, where the money goes and how the week really runs, then three priorities with the first step for each.
Choose this if…You are busy every day but not sure what to fix first.
ExampleA family-run hardware store wants to grow but is not sure where to start. We look at its customers, its numbers and its week, then agree on the first three moves.
PricingFrom $395
Start hereStarter WebsiteUp to three pages (home, services, contact) in your logo and colors, works on phones, a link to book or call, and basic Google setup. You own it.
Choose this if…You have no website, or the one you have is out of date and hard to change.
ExampleA new home bakery has only a social media page. We build a clean three-page site so neighbors can find it, see the menu, and call to order.
PricingFrom $500
Start hereOne-Year Social Media ContentA 12-month calendar and 24 ready-to-post posts (two a month) with images and captions, in plain language and approved by you. You or your staff post them.
Choose this if…You know you should post, but never have the time or the ideas.
ExampleA neighborhood barber shop shares a seasonal tip and a team update every month without writing anything from scratch.
PricingFrom $350
FlagshipLead-to-Booking ImprovementCustomer-journey review, page and booking-flow improvements, lead pipeline, response scripts and follow-up sequence, implemented and handed off in 2–4 weeks.
Choose this if…You receive inquiries, but too few become appointments or paying customers.
ExampleA plumbing company receives calls and website inquiries but loses track of estimates. We organize its lead pipeline, simplify the booking process, and establish response scripts and follow-up reminders.
PricingFrom $1,500
01Local Market & Competitor ReviewLocal competitor map, customer segments, offer comparison, priority actions.
Choose this if…You want to understand your local market before changing your business or investing in growth.
ExampleA café owner is considering longer opening hours. We compare nearby competitors, customer segments, menus, and hours, then identify opportunities worth testing.
PricingFrom $500
02Positioning & Offer DesignPositioning, service packages, customer messages, offer menu.
Choose this if…Customers struggle to understand your value or choose between your services.
ExampleA cleaning company sells a loosely defined hourly service. We develop clear standard, deep-clean, and move-out packages, with defined inclusions and messages customers can easily compare.
PricingFrom $750
03Local Visibility SetupBusiness-profile improvements, listings review, review-request process, local content plan.
Choose this if…Customers nearby have difficulty finding your business or accurate information about it.
ExampleAn auto repair shop has inconsistent hours and outdated service details across online listings. We improve its business profile, align listing information, and establish a review-request process.
PricingFrom $600
04Customer Retention & ReactivationCustomer segmentation, rebooking process, win-back campaign, retention dashboard.
Choose this if…Customers buy once, stop booking, or disappear without follow-up.
ExampleA salon has clients who have not returned in several months. We organize customer segments, create a rebooking process, and prepare a targeted invitation for inactive clients to return.
PricingFrom $750
05Referral & Local Partnership ProgramReferral offer, partner shortlist, outreach materials, tracking process.
Choose this if…You want a repeatable way for customers and nearby businesses to refer new business.
ExampleA wedding photographer wants referrals from venues and florists. We develop a partner shortlist, outreach materials, a referral process, and a tracker showing where inquiries originate.
PricingFrom $500
06Campaign & Promotion LaunchOne campaign: offer economics, creative brief, tracking and results review.
Choose this if…You have a specific offer, event, or seasonal opportunity to promote.
ExampleA boutique wants to promote its autumn collection. We structure one campaign, check the economics of the offer, prepare the messaging brief, and establish a way to track visits and purchases.
PricingFrom $750
07New Revenue ChannelFeasibility review and launch plan for catering, memberships, online sales, or business accounts.
Choose this if…You want to explore an additional way to earn revenue beyond your current sales model.
ExampleA neighborhood bakery wants to offer recurring office breakfast deliveries. We assess demand, delivery capacity, and order economics, then develop packages and a pilot launch plan.
PricingFrom $1,500
Monthly SupportOngoing Growth SupportDefined monthly combination of pipeline review, campaign coordination, retention activity, and performance reporting. Ad spend separate.
Choose this if…You need regular help keeping customer growth activities organized and moving.
ExampleA landscaping company needs consistent follow-through across inquiries, seasonal promotions, and renewals. Each month, we review its pipeline, coordinate agreed activities, and report on progress and next actions.
PricingFrom $500/mo
A 12-month calendar and 24 ready-to-post posts (two a month) with images and captions, in plain language and approved by you. You or your staff post them.